Privacy Policy
Last updated: January 2025
1. Introduction
Sikyspin Oy ("we," "us," "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and Finnish data protection laws.
2. Data Controller
Sikyspin Oy
PL 105
00101 Helsinki, Finland
Email: privacy@sikyspin.com
3. Information We Collect
3.1 Personal Information
- Account Data: Name, email address, date of birth (for age verification)
- Communication: Messages you send to customer support
- Technical Data: IP address, device information, browser type
3.2 Usage Information
- Game play statistics and preferences
- Virtual credit balances and transactions
- Feature usage and interaction patterns
- Session duration and frequency
4. Legal Basis for Processing
We process your personal data based on:
- Contractual necessity: To provide our social casino services
- Legal compliance: Age verification and regulatory requirements
- Legitimate interest: Service improvement and security
- Consent: Marketing communications (where applicable)
5. How We Use Your Information
- Provide and maintain our social casino services
- Verify your eligibility (18+ age requirement)
- Personalize your gaming experience
- Prevent fraud and ensure security
- Provide customer support
- Comply with legal obligations
- Improve our services through analytics
6. Data Sharing
We do not sell your personal data. We may share information with:
- Service Providers: Third-party companies that help us operate our service
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or asset sale
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Staff training on data protection
8. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy:
- Active accounts: While your account remains active
- Closed accounts: Up to 7 years for legal compliance
- Marketing data: Until you withdraw consent
9. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access: Request copies of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data ("right to be forgotten")
- Portability: Receive your data in a structured format
- Restriction: Limit how we process your data
- Objection: Object to processing based on legitimate interest
- Withdraw consent: Where processing is based on consent
To exercise these rights, contact us at privacy@sikyspin.com
10. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze site usage and performance
- Provide personalized content
- Ensure security and prevent fraud
For detailed information, see our Cookie Policy.
11. International Transfers
Your personal data may be processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place, including:
- Adequacy decisions by the European Commission
- Standard Contractual Clauses (SCCs)
- Binding Corporate Rules where applicable
12. Children's Privacy
Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected data from someone under 18, we will delete it promptly.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated through our service or by email. The updated policy will be effective from the date posted.
14. Contact Us
For privacy-related questions or to exercise your rights:
- Email: privacy@sikyspin.com
- Address: Sikyspin Oy, PL 105, 00101 Helsinki, Finland
You also have the right to lodge a complaint with the Finnish Data Protection Ombudsman if you believe we have not handled your data appropriately.